Help us support customers in need
Please read our FAQs or log in to My Account before you get in touch.See the latest updates and FAQs >
Top up without leaving your sofa
With our Swift app, you can top up your smart Pay As You Go meter at the tap of a button - anytime, anywhere!Download the Swift app >
Manage your energy account online
You can now do even more on My Account - make payments, set-up or change a Direct Debit, submit readings and more.Check out My Account >
Important customer information
The Spark brand will soon be merging with our sister brand, SSE. This means existing customers will be moved over to SSE. Together we share a lot of the same values - great service and simplicity, so you’re in good hands.
Our FAQs cover everything you need to know and can be found here.
Life's good with us...
If you're thinking about becoming a Spark customer, here are a couple of great reasons to make the switch:
Better than the Big Six Leading the charge on Trustpilot
Being rated better than the Big Six for customer satisfaction makes us a natural choice for tenants and a popular supplier with homeowners too.
Moving and shaking FT1000 fastest growing companies in Europe
We're delighted to have been included on the FT1000 Fastest Growing Companies in Europe, 2017 - 39th in UK and 1st domestic energy supplier.
An inspiring choice Top 1,000 companies to inspire Britain
In 2017, we were named as one of the London Stock Exchange Group's 1,000 Companies to Inspire Britain, as a result of our continued hard work.
Leading domestic energy Featured in the 'Top Track 250'
We were the top domestic energy supplier in the 2017 Sunday Times Grant Thornton Top Track 250; climbing 75 places from our spot in 2016.
Every day's a school day! Raising the bar at Spark
2018 has been an exciting year for our Spark Academy. We're looking forward to many more years of career development at our in-house training centre.